PQSA is committed to continuous improvement and quality management.
We have a Quality Management Committee, providing leadership of the continuous quality improvement activities at PQSA. The Committee also seeks to maintain a culture of business and service excellence that encourages innovation and works to achieve enhanced outcomes for clients, residents, employees and other stakeholders.
We are proud to maintain award level accreditation of the Australian Service Excellence Standards; an internationally accredited quality improvement program funded by the Department of Communities and Social Inclusion (DCSI).
The award recognises non-government organisations achieving sustainable excellence.