Quality Assurance

Quality Assurance

PQSA is committed to continuous improvement and quality management.

​We have a Quality Management Committee,​ providing​ leadership of the ​continuous quality improvement activities at PQSA. The Committee also seeks to maintain a culture of business and service excellence that encourages innovation and works to achieve enhanced outcomes for clients, residents, employees and other stakeholders.

We ​are proud to maintain award level accreditation of the Australian Service Excellence Standards; an internationally accredited quality improvement program funded by the Department of Communities and Social Inclusion (DCSI).

​The award recognises​ non-​government organisations achieving​ sustainable excellence.